Maria
Barco
Public Relations & Advertising
About Me
I am a dedicated worker who is devoted to developing quality content creation. I am experienced with social media, editing photos, and creating ideas for promotional content. I am passionate about community service and serving others. I am working to manage a career in public relations and advertising and look forward to assisting my future clients.
Work Experience
June 2019 - Today
​Direct Support Specialist at Florida Mentor
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Transportation and support out in the community: outings/field trips, medical appointments, and shopping
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Assist with daily living skills including meal preparation and assist with medication administration
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Provide guidance on a range of developmental goals from community participation, household budgeting, exercise, nutrition, and supporting vocational responsibilities
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Support persons served with living skills such as personal hygiene, grooming, and/or bathing
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Assist individuals we serve to redirect agitated or aggressive behaviors
July 2014 – May 2016
Information Technology Intern at Florida Polytechnic University
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Regularly provide efficient technical support over the phone, maintaining presentable phone demeanor, courteousness, and creativity.
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Diagnose software-hardware problems, responding quickly, clearly, and resourcefully.
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Accurately document all technical support and customer help-desk interaction.
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Follow help-desk policies to the letter – Prepare reports of activity and stay up to date regarding system information.
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Organize schedules for student interns that suits everyone equally
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Train new interns
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Coordinate with supervisor, customer and other Help Desk team members
March 2013 – June 2014
Library Assistant at University of South Florida Polytechnic
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Handle routine office functions at front desk including, assisting with completion of forms; basic data entry; file, copy, and scan documents assisting patrons in use of printers and copiers
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Provide exceptional customer service by greeting visitors and answering phone calls
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Use automated library system software for circulating duties, including check in/out of materials
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Maintain an organized circulation area, book shelves, and materials
Education
2021
University of South Florida
Currently enrolled in the Public Relations and Advertising program
2020
Hillsborough Community College
Obtained Associates Degree in Arts